{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737805,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/14/2026","vin":"3N1AB8CV2LY","components":"STEERING,SUSPENSION","summary":"Nissan had a recall 2 years ago for a tie rod issue. When I brought the car in for that recall Nissan said that the tie rods showed no sign of bending so they didn't replace them. Two years later my car is not steering correctly and making noises. I find out that Nissan has a new tie rod recall (recall R23B3, NHTSA #23V-581) that requires the tie rods to be changed regardless if they show any sign of bending or damage. I bring my car in to have this completed (2 years from the first recall) and they are telling me the power steering rack has to be replaced as well as the tie rods. The issue is Nissan now knows that by not replacing the tie rods two years ago it's damaging the power sterring rack but they will not acknowledge it as they don't want to pay the additional cost for the power sterring rack. I spoke to Nissan USA consumer affairs and they are taking a hard line on this. It's dangerous as the car dealership service department was going to let me drive my car after the tie rod replacement knowing the power steering rack was also damaged until I pressed the actual technician that worked on the car and he said it's dangerous to drive. Nissan must be reponsible for replacing all the damage caused by not making it mandatory to replace the tie rods in the first recall two years ago. The cost to replace the power steering rack is $3000 and they don't want to pay for that.","products":[{"type":"Vehicle","productYear":"2020","productMake":"NISSAN","productModel":"SENTRA","manufacturer":"Nissan North America, Inc."}]}]}