{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737834,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"05/14/2026","vin":"1N6BA1F46KN","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Worst dealership my husband and I ever dealt with. We purchased a 2019 Nissan XD Titan Diesel with warranty. Two days after purchase, the check engine light came on. I called Spencer from the service department to let them know. They took the truck the very next day; it was some issue with the gas tank, so the part was back-ordered. After getting that fixed, the check engine light still never went off. I questioned the dealership; all they could say was it was probably a dirty sensor. Then, not even two weeks later, I was leaving a doctor's appointment on the interstate when it threw up a code for low coolant, saying it was about to go into limp mode. So, I made it to the dealership's service station. They said it was okay and couldn't find anything wrong with it, then told me to just keep driving it until it broke down or delete it if it was them. They said, 'You know, we don't deal with a lot of diesel, so it may need to go to another dealership.' Then, two months went by, and we had more issues. We ended up back at the dealership to find out that it now had an oil leak that was quoted to us as a $14,000 job for parts and labor. We also had extended warranty and powertrain, but Spencer failed to file the warranty claim correctly the first time and filed under the wrong warranty, so they denied it. We had to call management to get them to check why, and the problem was that the service department didn't know how to file the correct warranty claim. After that was submitted, my husband asked Spencer directly and the service department if they did rentals through our warranty. They said they don't give rentals at that dealership. Note that we found out later through our warranty that they did pay, but we weren't given that chance. After picking up the vehicle, the check engine light was still on !!! there\u2019s so much more details to the story!!!!!","products":[{"type":"Vehicle","productYear":"2019","productMake":"NISSAN","productModel":"TITAN","manufacturer":"Nissan North America, Inc."}]}]}