{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11737964,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"05/14/2026","vin":"KM8R5DHE9LU","components":"AIR BAGS,ENGINE","summary":"I am filing this complaint regarding my 2020 Hyundai Palisade affected by the recall involving the third-row seat airbag not deploying properly and the risk of occupant ejection during a rollover accident. I purchased this vehicle in December 2024 and have experienced a pattern of ongoing mechanical failures, repeated dealership visits, lack of manufacturer support, diminished use of my vehicle, and financial hardship throughout ownership. Since purchasing the vehicle, I have completed more than 20 oil consumption tests requiring repeated 1,000-mile dealership visits. The issues became so severe that both the engine and transmission ultimately had to be replaced. The unresolved recall has now created an additional major safety concern for my family. Hyundai indicated a remedy was expected by the end of March, but as of now there is still no repair available. This has significantly limited the safe use of my vehicle because the third-row seating cannot safely be used for passengers due to the risk associated with the defective airbag system. This delay is causing financial hardship as well. I intended to use this vehicle through Turo for supplemental income but cannot do so because of the active safety recall. I also have upcoming family travel requiring use of the third row and may now be forced to rent another SUV at my own expense. I currently owe approximately $30,000 on this vehicle and am facing substantial negative equity due to the vehicle\u2019s extensive repair history and unresolved recall status. I am concerned about both passenger safety and Hyundai\u2019s prolonged delay in providing a remedy for a serious safety issue. I am requesting that this complaint be documented as part of the ongoing investigation and oversight regarding Hyundai\u2019s handling of this recall and the delay in providing repairs to consumers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}