{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"05/15/2026","vin":"1LNHL9EK5EG","components":"UNKNOWN OR OTHER","summary":"I currently own and am driving a 2014 Lincoln MKS, my fourth such vehicle over the past several years.  Lincolns have been one of my favorite vehicles however, I am writing to bring to your attention a recurring issue with the climate control system that may warrant further review as a potential safety-related defect.  Many owners, including myself, have experienced a situation where the vehicle's heating system automatically increases to full heat without any driver input. In my case, both sides of the dual-zone system simultaneously rise to maximum temperature, regardless of the settings selected. This behavior appears to be linked to a failure of the main blend door actuator.  While this may seem like a comfort issue at first glance, it can quickly become a safety concern. Sudden, uncontrolled heat output can fog windows, distract the driver, and create uncomfortable cabin conditions that may impair focus. Given the number of similar reports from other owners, I believe this issue may merit further investigation.  I respectfully request that the National Highway Traffic Safety Administration (and Ford) review this matter to determine whether a recall or service campaign may be appropriate.  Thank you for your time and attention. I appreciate your commitment to safety and customer satisfaction.","products":[{"type":"Vehicle","productYear":"2014","productMake":"LINCOLN","productModel":"MKS","manufacturer":"Ford Motor Company"}]}]}