{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738096,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"05/15/2026","vin":"1C4JJXP6XPW","components":"SUSPENSION,ELECTRICAL SYSTEM,WHEELS","summary":"I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further.   I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the \u201cCheck Engine\u201d was also blinking at that time so I also asked them to check that.   After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was \u201cinoperable\u201d.    After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. )  A few days later, they told me the car was ready for me to pick up!   I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I  will have no recourse.","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}