{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738147,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"05/15/2026","vin":"1VWAH7A3XCC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I own a 2012 Volkswagen Passat [VIN [XXX] ] with approximately 1315xx miles. On December 17, 2025, I took the car to Rockwall County Volkswagen for three recalls. The car was running and was driven 9.5 miles to the dealership under its own power. I left the engine running when I left the it with the service advisor.  When I returned to retrieve the car the following day, the service advisor informed me the car would not start. Their explanation shifted within the same conversation \u2014 first that someone had shut it off and it would not crank, then that it would crank but would not start. They claimed they had to pushed it into the service bay, replaced the airbag, and \"code the computer for the clock-spring.\"  The dealer refused to repair the no-start condition that occurred in their custody.  I towed the car home at my own expense - $161. I performed my own diagnostic work using VW scan tools. The vehicle exhibited a textbook immobilizer or component protection rejection pattern: it would crank, start briefly for 1\u20132 seconds, then shut off, with three instrument cluster chimes and the coolant fan activating. The scan tool could not communicate with all vehicle modules, consistent with a failed module programming.  After contacting the dealer's service manager, I towed the car back to the dealership [$64]. The dealer kept it from December 2025 through April 7, 2026 \u2014 approximately four months. During this time, they replaced the battery (charging me) and replaced the engine control module with a used unit they sourced and reprogrammed (charging me a total of $804.38). On April 7, 2026, I drove the car home.  The vehicle was driven less than 35 miles after pickup before failing again. On April 27, 2026, my daughter \u2014 who had just undergone a serious medical procedure \u2014 was driving the car home and was stranded on the side of the road in 90+ degree Texas heat when the car suddenly stopped running with no warning or indication of impending failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}