{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738192,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"05/15/2026","vin":"JHMZC5F35JC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I will first start with our problems/concerns. We had experienced a complete lost power in freeway speed (65 mph) when the battery is depleted, that is when the battery bar goes to zero bar instead of 2 bars usually. I attached a photo from the video I took for your reference. This experience was the engine ramp up and not getting any power while driving on freeway, escpecially obvious during uphill slope. It is a safety hazard where we had to manuver in order avoid traffic since we could not maintain freeway speed. This originally happened around 2022, but we checked with Norm Reeves Honda Cerritos and they told us nothing is wrong and because there was no fault code, nothing they can do. When the Recall service canoaign 24-031 came, we were relieved because we think the problem is going to be fixed. We brought our Honda Clarity to the dealer on 2/3/2025 for the recall and everything was fine (meaning we can drive on HV after our battery is depleted). But around December 2025, my wife experienced the same situation where she couldn\u2019t keep up with the freeway speed after exhausted the electric range of 34 miles. We took it to dealer again on 1/16/2026 and described the situation, dealer came back and said nothing has been found and there were no fault code. After that, the only way that we are trying to do is to avoid the battery to get down to zero miles, but since our battery is only getting 34 miles full charge instead of the 47 miles when it was new (dealer also said this is normal depreciation, I am not sure about that). Again, thank you for helping since losing engine power and speed on freeway is pretty scary and I hope this is enough information for my case. Here are answers to your questions. VIN: [XXX]  Mileage: 85300 Dealership: Norm Reeves Honda Cerritos Details: Vehicle losing power on freeway speed after battery is depleted. As described above. First time it happened: Around 2022 First time dealer address my concern rather than told me th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"CLARITY PLUG-IN HYBRID","manufacturer":"Honda (American Honda Motor Co.)"}]}]}