{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738221,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"05/15/2026","vin":" 5XXGR4A62F","components":"STRUCTURE","summary":"Factory paint defect/delamination known to Kia causing excessive paint bubbling, peeling, flaking, large chunks of paint falling off, a widespread issue documented inherent to appear on the roof, front pillars both sides next to windshield, trunk, door panels and hood rapidly expanding.  Notorious on model Optima 2013 - 2017 with Snow White Paint (SWP). This issue comes with an extreme safety hazard I am officially reporting to you;     Windshield at Risk of Detachment - Paint defect has expanded inside the glass layers of the windshield up and down both sides causing the adhesive to bubble/weaken, potentially could detach causing serious injuries to myself, passengers and all other drivers. Citrus Kia Ontario, CA inspected my vehicle May and June 2025, confirmed damages are a result of a factory paint defect known to Kia and their body shop has repaired many of these Optimas with SWP.  I was directed to file a report with Kia Customer Care, they will issue a claim number needed to schedule an appointment for repair.  Kia denied my claim. Contact Dealer reporting paint defect;  11/7/2017 repair made for peeling paint Confirmation X03S999EM3, 6/11/24 officially reported paint cracking bubbling Claim # 16453820, May & June 2025 Citrus inspected my vehicle explained the damages to my vehicle a factory paint defect known to Kia, their body shop has already repaired many model 2015 Optima SWP, confirmed my vehicle is eligible for repair. I was directed to file a report with Customer Care, a claim number would be issued for so I could schedule a repair date.  I filed a report. Kia reopened Claim 16453820 & denied the claim. I have written a formal letter to Kia Corporate requesting repair, no response.Kia's factory paint defect is a documented global widespread inherent issue affecting thousa+nds of Kia consumers, refusing to accept responsibility, refusing to honor TSB Extended warranty.  This is a disgrace.Our vehicles look horrible & are safety hazards.","products":[{"type":"Vehicle","productYear":"2015","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}