{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738241,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2026","dateComplaintFiled":"05/16/2026","vin":"1FMCU9J95MU","components":"STRUCTURE","summary":"Nothing malfunctioned. All I was asking for was a fender to hood adjustment and the dealership kept telling me they don't do that and that I would need to go to a bodyshop. The fender to hood alignment issue didn't put others at risk. What the problem is is the door is not aligned based on OEM requirements and the recall repair was completed but not done correctly. The problem has been identified by the dealer. The vehicle has been inspected by the manufacturer. No warning lights or anything. Simply dealership refusing to get my door realigned. After taking it to body shop 3 times and still this problem has not been fixed. This is unacceptable especially since it was a recall through the manufacturer. Also when I asked dealership for proof in writing that they don't do their own bodywork the service advisor told me no. That is also unacceptable. I should be given my proper recall documentation whenever I ask for it.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}