{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738272,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"05/16/2026","vin":"YV4A22PL8K1","components":"UNKNOWN OR OTHER","summary":"The exterior paint on my 2019 Volvo XC90 has experienced significant premature peeling and delamination on the front bumper and surrounding body panels. This is not the result of collision, misuse, or environmental damage the vehicle has been properly maintained and garaged. The paint failure appears to be a factory defect related to improper adhesion, primer application, or a substandard clear coat process during manufacture. The affected components are available for inspection upon request. Safety concern: Peeling and delaminating paint can obscure visibility of underlying corrosion, accelerate rust formation on structural body components, and create road debris hazards if large sections separate at highway speeds \u2014 posing risk to following vehicles. The concern was submitted to Volvo Cars USA Customer Care and assigned a formal case number. After requesting photographs and inquiring about paint protection documentation, Volvo denied any financial assistance without conducting a physical inspection, technical review, or providing a written basis for denial. No dealer inspection was performed, and no independent technical evaluation was offered or facilitated by Volvo. There were no warning lamps or electronic symptoms prior to the paint failure. The defect became visually apparent gradually and has progressively worsened. No prior accidents, repaints, or aftermarket modifications have been made to this vehicle. It is my belief that this paint defect may be a systemic manufacturing issue affecting multiple 2019 XC90 vehicles, and that Volvo Cars USA is aware of or should be aware of this condition. I am requesting that NHTSA investigate whether a defect trend exists across this model year and whether a safety recall or technical service bulletin is warranted.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLVO","productModel":"XC90","manufacturer":"Volvo Car USA, LLC"}]}]}