{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738285,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/16/2026","vin":"1C4RJYB60N8","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I am submitting this complaint regarding a serious safety-related failure involving my 2022 Jeep Grand Cherokee 4xe. I purchased the vehicle used with approximately 15,000 miles and was informed the previous owners leased it and rarely used it. At approximately 40,000 miles, despite completing all recalls in a timely manner, the vehicle experienced the exact type of hybrid system failure a recall was intended to prevent. The issue began when the hybrid system failed and left the vehicle unsafe to operate. Upon startup, only accessory power activated and the engine would not start. A full power cycle was required before the vehicle started. Immediately afterward, warnings appeared including \"Service Hybrid System,\" \"Service Charging System,\" \"EAB Unavailable,\" \"Lane Keep Assist Unavailable,\" \"Pedestrian Braking Unavailable,\" and \"Adaptive Cruise Control Unavailable.\" The check engine light illuminated and all hybrid modes became unavailable. Shifting became erratic and harsh. Downshifts from 2nd to 1st felt like sudden braking and caused me to hit my head on the steering wheel. During acceleration, the transmission slipped and shifted unpredictably. Fuel economy dropped from approximately 22 MPG in E-Save mode to approximately 10 MPG at highway speeds. Diagnostic code P1E1D was retrieved and I was advised the vehicle was unsafe to drive. While driving to the dealership, the vehicle shut down twice while in motion. During both shutdowns, power steering and braking assistance were lost, posing an extreme risk to myself and others while moving the vehicle off a busy three-lane roadway. Dealership diagnostics determined one or both high-voltage battery systems failed and required replacement. Despite completed recalls, the issue still occurred. Parts were backordered over a month. I believe this failure and recall effectiveness warrant investigation due to the serious safety risks created by loss of propulsion, steering, and braking assistance while driving.","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}