{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738304,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"05/16/2026","vin":"5TDDGRFH0KS","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle has experienced sudden stalling while driving and an intermittent Check Engine Light with Diagnostic Trouble Code (DTC) P107B \u2014 Fuel Rail Pressure Sensor \u201cB\u201d Circuit Range/Performance. This is the exact condition covered by Toyota Technical Service Bulletins T-SB-0050-20 and T-SB-009-23, and Customer Support Program 23TE04 (Denso low-pressure fuel pump settlement coverage, valid until July 15, 2036 or 150,000 miles). Timeline: \u2022 Late April 2026 (while driving ~300\u2013400 miles from home): Vehicle stalled without warning at a red light. \u2022 May 5, 2026 (while driving on freeway ~50\u201375 miles from home): Check Engine Light illuminated. AutoZone scan and dealer diagnostic tool both confirmed DTC P107B. \u2022 May 5, 2026: Dealer performed health check using Toyota GTS+ tool (see attached screenshot taken at 15:58:01). Screen clearly shows \u201cPERMANENT: YES\u201d confirming a permanent stored fault code. \u2022 May 5\u201315, 2026: Crown Toyota (Ontario, CA) confirmed the code was present on arrival (Repair Order 2842115 dated 05/15/26). They later cleared the code, performed a short test drive, could not duplicate the fault at that moment, and closed the repair order as \u201cinconclusive.\u201d They refused the low-pressure fuel pump replacement under Customer Support Program 23TE04 even though corporate cases #260505002096 and #260515002110 had previously confirmed eligibility based on the prior pump replacement (9/11/2021, RO #1764477). The issue is known to be intermittent and occurs under load/highway conditions. This creates a serious safety risk of sudden loss of power while driving. T-SB-0050-20 specifically directs dealers to replace the low-pressure fuel pump assembly when P107B is present on 2018\u20132019 Highlander Hybrids, and T-SB-009-23 provides the official repair procedure under CSP 23TE04. I have attached: (1) the dealer repair order RO 2842115, and (2) the May 5, 2026 GTS+ diagnostic screenshot showing the permanent DTC. Please investigate this as a potential safety defect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}