{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"05/17/2026","vin":"3VVMR7RM7SM","components":"SUSPENSION","summary":"I am filing a complaint regarding my 2025 Volkswagen Tiguan (VIN: [XXX] ). Leased December 2025. My vehicle has been unusable since January 2026 following an accident because Volkswagen has been unable to supply a necessary replacement suspension strut required to complete repairs. The vehicle remains in a repair facility solely due to this part being on extended backorder.  This is a critical suspension component that directly impacts vehicle safety and drivability. Despite repeated attempts to obtain updates, Volkswagen has failed to provide a clear timeline for when the part will be available. As a consumer, I am continuing to make payments on a new leased vehicle that I cannot use because the manufacturer cannot provide essential replacement parts within a reasonable timeframe. I believe this raises concerns regarding parts availability for safety-related vehicle components on new model vehicles. I am requesting that this issue be documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}