{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/17/2026","vin":"5LMCJ3D98HU","components":"UNKNOWN OR OTHER","summary":"Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX]  child was still inside the car. I was unable to gain entry to the vehicle and had to call 911/emergency responders for assistance.  It took around 30 minutes from the time the vehicle got locked and for me door to be opened by the towing company sent by the 911 operator.  Thankfully, the AC was turned on and my child was unharmed.  The vehicle should not have allowed itself to lock under these conditions with the key present inside the cabin. This created a serious safety hazard involving a trapped child. Compounding the issue, the LincolnWay remote access system no longer functions because the vehicle’s original 3G modem became obsolete after U.S. 3G cellular shutdowns. As a result, I no longer had access to remote unlock functionality that had previously been available with this vehicle. Vehicle Information:     • Year/Make/Model: 2017 Lincoln MKC     • VIN: [XXX]      • Approximate Mileage: [INSERT MILEAGE]     • Incident Date/Time: 05/17/2026  at 4.15pm     • Location: [XXX]  Additional Details:     • Vehicle was running at the time     • Key fob was left inside the vehicle     • Doors became locked unexpectedly     • Child was trapped inside     • 911/emergency assistance was required     • LincolnWay remote services were unavailable due to obsolete 3G modem support ending I believe this issue represents a significant vehicle safety concern and request that NHTSA investigate whether similar incidents have occurred in other Ford/Lincoln vehicles equipped with these systems.  The 911 call was placed around 4.15pm and I have the receipt from the Towing Service company Please let me know if any additional information or documentation is needed.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]}]}