{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738600,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/18/2026","vin":"4JGFB4JE6LA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I am submitting a safety complaint regarding my 2020 Mercedes-Benz GLE 350 due to what appears to be a significant air conditioning refrigerant leak. The vehicle rapidly loses refrigerant shortly after being recharged. When the system is operating, a loud seeping/hissing sound can be heard from the HVAC system area, followed by complete loss of cold air within a very short period of time.  This issue appears to indicate a major refrigerant system failure and raises concerns about potential defects in the evaporator, condenser, hoses, or related AC components. The leak rate is excessive and ongoing. I am concerned this may be a broader manufacturing defect impacting other Mercedes GLE vehicles.  The vehicle has been properly maintained, and the failure occurred under normal operating conditions. Given the frequency of similar complaints online involving Mercedes HVAC refrigerant leaks and evaporator failures, I believe this issue warrants investigation for a potential recall or manufacturer accountability.  The failure impacts driver and passenger comfort and visibility in humid or high-temperature conditions due to inability to properly defog windows. I respectfully request that NHTSA investigate this issue for potential safety and defect trends affecting the 2020 Mercedes-Benz GLE platform.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MERCEDES-BENZ","productModel":"GLE 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}