{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/18/2026","vin":"3MEHM0CG2AR","components":"STEERING","summary":"While driving at low speed performing a turn in a residential area, the vehicle suddenly displayed a “Steering Assist Fault” warning message and the steering wheel became completely locked with essentially no movement possible. I attempted to turn the wheel with extreme force but it would barely move, creating a serious safety hazard. I was fortunately driving slowly at the time. If this had occurred at higher speed or in traffic, it could have caused a crash, serious injury, or even death.   Prior to the incident, there had occasionally been a slight amount of unusual tension/resistance felt while turning the steering wheel, although it was minor and inconsistent before the complete failure occurred.  The failure happened suddenly while driving normally. The issue appears related to the electronic power steering (EPAS) / steering assist system. Similar steering assist failure complaints and recalls/investigations have existed on related Ford Fusion/Mercury Milan vehicles involving sudden loss of steering assist and steering control concerns.  The vehicle is also currently affected by brake recall 19S54/19V904 involving braking performance concerns, increasing overall safety concerns regarding the vehicle.  At the time of filing this complaint, the steering issue has not yet received a complete repair or confirmed diagnosis because the manufacturer and dealer stated the VIN is not currently included under steering recall coverage.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCURY","productModel":"MILAN","manufacturer":"Ford Motor Company"}]}]}