{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11738882,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"05/19/2026","vin":"3VVCB7AX6NM","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"\"Travel Assist Not Available\" chime and yellow notification came on intermittently from around July 2024 to July 2025 in my VW Tiguan.  I complained about it to the Heritage VW in [XXX]  and nothing was done in 2024.  The noise and notifications became more frequent around July 2025 and came on every time I drove the vehicle incessantly.  I took the car back to Heritage VW  and they said it was by battery and replaced this for a fee.  This did not eliminate the problem and the dealer kept it for 2 days and found that it was the steering wheel.  They charged me to replace this because the vehicle was out of warranty. However, in July 2024 it was still under warranty but Heritage VW neglected to make the repair.  This noise was a huge distraction to my driving as it was loud and incessant. I made a complaint to the Georgia Attorney General and VW corporate headquarters and neither helped me.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}