{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739003,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2026","dateComplaintFiled":"05/20/2026","vin":"5FNYG1H8XSB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I am reporting a safety-related driver visibility concern involving a 2025 Honda Pilot. I also observed substantially similar behavior on a 2026 Honda CR-V loaner vehicle and another Honda Pilot provided by Koons Honda. The issue involves the front driver and passenger windows and their interaction with the outer window seals/belt moldings. During rainy, snowy, foggy, or wet conditions, lowering and then raising the windows leaves significant moisture, streaking, fog residue, or debris on the glass surface. Current image shows fog residue, however, the same results occurred with snow where visibility was impaired after cycling the front driver and passenger windows.  The outer window seals do not adequately clear the windows during normal operation. This results in impaired visibility around and through the side view mirrors, especially during lane changes, merging, and monitoring adjacent lanes. The condition is repeatable and occurs during ordinary use. I documented video evidence showing: \u2022the issue on my 2025 Honda Pilot, \u2022another Honda Pilot, \u2022and the same/similar issue on a separate 2026 Honda CR-V loaner vehicle from Koons Honda. I presented the evidence to dealership personnel. However, the service manager refused to document that side mirror visibility was impaired, reportedly because such wording would imply a safety condition. This concern may involve: \u2022ineffective window seal/belt molding performance, \u2022excessive water retention on side windows, \u2022impaired driver visibility, \u2022and a potential safety defect affecting multiple Honda vehicles. The issue can create unsafe driving conditions because drivers may be unable to clearly observe adjacent traffic through side mirrors after operating the windows in wet conditions.  Furthermore, similar reports are found online with different newer models.  The date below reflects today's interaction with the dealership, however, this is an ongoing issue since we received the vehicle last year.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}