{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739217,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"05/21/2026","vin":"KM8R7DGE7PU","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"I received a recall notice on 3/19/2026 which stated my 2023 Palisade failed to meet safety standards due to \"ejection mitigation.\"  I called Hyundai directly for information after the dealership I purchased the car from had no information for me. Hyundai's customer service representative told me the third row was not safe for occupants and that I should not use it because in a roll over it could cause injury or death. She said there haven't been any reported yet but still, don't use it. They did not have a timeframe when it would be fixed.   I called my dealership again on 5/20/2026 and asked for any information, compensation, a buyback, or if anything was available to me and they said \"we are in the same boat as you. We haven't been able to sell our stock for 4 months. You've only had your notice for 2 months but we've been dealing with this for 4. Some people have been trading their cars in but other than that, there's nothing we can do for you.\" They said to call Hyundai directly. I called Hyundai and was told there was no information, no remedy, no compensation for the loss of use, no loaner car, or any other options. The representative then said \"unfortunately we also cannot escalate your case because there have been no fatalities yet.\" I'm filing this complaint because it has been over 60 days since I received notice that my vehicle is unsafe, which has resulted in the total loss of use for 3 seats and yet I am still making the full monthly payments on this vehicle to the dealership. And, neither the dealership nor Hyundai is offering any remedy or assistance in any way. I should not have to wait until there is a fatality for Hyundai to act on my vehicles recall and offer some sort or resolution or compensation. I paid full price for the vehicle and should have use of all the vehicle or be given an alternative. Thank you","products":[{"type":"Vehicle","productYear":"2023","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}