{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739280,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"05/21/2026","vin":"KNDRHDLG9P5","components":"ENGINE,VISIBILITY/WIPER","summary":"I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia, 7951 Shawnee Mission Pkwy, Mission, KS 66202.  On [XXX], during an in-person inspection of the vehicle prior to purchase, I observed conditions inconsistent with expected Certified Pre-Owned inspection and preparation standards, including inverter coolant below the minimum level, engine oil materially above the normal operating range, and deteriorated windshield wiper condition. A third-party witness was present during the inspection.  Because the vehicle was being represented as Certified Pre-Owned, I requested the vehicle\u2019s CPO inspection checklist and supporting inspection documentation from dealership personnel. The requested documentation was not provided despite multiple follow-up requests.  Subsequent written communications from dealership management acknowledged failures in dealership standards and handling related to the matter. After a formal complaint was submitted to the dealership\u2019s corporate parent, the dealership\u2019s General Manager responded in writing that an internal review had been initiated concerning CPO preparation and documentation practices. The requested inspection and service documentation were still not produced.  The dealership later confirmed in writing that the vehicle \u201chas since sold.\u201d  I am submitting this complaint because the vehicle was represented to consumers as Certified Pre-Owned despite observed maintenance and inspection concerns affecting vehicle condition and safety-related systems, while supporting certification documentation was not produced upon request.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}