{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/21/2026","vin":"1FM5K8GC9LG","components":"POWER TRAIN","summary":"While the vehicle was under warranty, I reported a transmission problem to an authorized Ford dealership involving sudden slipping out of gear into neutral at highway speeds, resulting in momentary loss of power and acceleration. The dealership performed diagnostic testing but stated they could not identify a problem and advised that the vehicle was safe to continue driving. The condition persisted intermittently. After the warranty period expired, the vehicle experienced a catastrophic transmission failure while on a heavily traveled highway. The vehicle suddenly lost power and the rear wheels locked, creating a dangerous traffic situation requiring assistance from two state police vehicles until the vehicle could be towed. The vehicle was taken to the same Ford dealership that previously evaluated the transmission concern. The dealership then diagnosed a complete transmission failure requiring replacement at a cost of approximately $9,000. I contacted Ford Headquarters regarding this issue and the prior warranty period complaint, but Ford has not responded to the matter in any way. I believe the transmission failure is a continuation of the original transmission defect that was reported during the warranty period but not repaired. I am submitting this complaint because of the significant safety risk created by sudden loss of power and rear wheel lockup while driving at highway speeds.  All documentation of original issue and current repair is at the Ford Dealership.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}