{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739575,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/22/2026","vin":"2C4RC1N75LR","components":"POWER TRAIN,WHEELS","summary":"On October 7, 2024, my vehicle was serviced at Coastal Chrysler Dodge Jeep Ram for a front-end rubbing/scrubbing noise that increased with speed. The dealer diagnosed both front hub assemblies as failed and replaced both front hub assemblies. I was charged a total of $2184.41 for the repairs, including parts and labor.  In less than two years, I again experienced significant front-end noise and safety concerns. On May 19, 2026, because I urgently needed the vehicle and was unable to obtain a timely appointment with the dealership, I took the vehicle to a well-regarded independent repair facility, Koala Automotive Repair LLC.  Their findings were extremely concerning. The mechanic documented that:  The front wheel bearing was completely worn out.  The axle had ripped due to contact with the strut assembly.  Bolts on the hub bearing assembly were \u201cvery loose\u201d and reportedly \u201cfinger loose\u201d  The vehicle owner stated that the hubs had recently been replaced by the dealership  The independent mechanic further advised that the components replaced in October 2024 should still have been under dealer warranty, and that the second repair involved the same components and directly related failures.  I am deeply concerned that:  Components replaced by the dealer failed again prematurely;  The loose hub bearing assembly bolts may indicate improper installation or insufficient torque procedures during the prior dealer repair; and  The subsequent failure created additional damage to the CV axle and related front-end components.  This situation caused:  Significant unexpected repair expenses:  I had to spend a total of $1,932.71 for the second repair.  Loss of use of the vehicle.  Safety concerns for myself and my passengers.  Additiona","products":[{"type":"Vehicle","productYear":"2020","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}