{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11739888,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/25/2026","vin":"SALGS2FKXHA","components":"STEERING,POWER TRAIN,ENGINE","summary":"On [XXX], my 2017 Land Rover Range Rover HSE Td6 diesel (VIN: [XXX] ) suffered a complete, catastrophic engine failure without warning at approximately 70 mph on [XXX] . My wife and our two infant sons (ages [XXX]  and [XXX] ) were passengers. There were no prior warning lights or symptoms. The engine stopped instantaneously, eliminating power steering and power brakes while I was overtaking a semi-truck in the passing lane. We narrowly reached the shoulder safely.  The odometer read 79,018 miles \u2014 inside both limits of the federally mandated 8-year/80,000-mile emissions warranty under 40 CFR \u00a785.2103. The vehicle was 7 years old at time of failure.  Hoehn Land Rover Carlsbad diagnosed complete engine failure caused by timing chain guide failure \u2014 a known defect pattern in the Ingenium diesel engine. The service manager stated failures like this \"aren't that rare\" with these engines. Repair estimate: $28,000\u2013$30,000.  Jaguar Land Rover North America (Case #[XXX]) denied the warranty claim entirely, offering $800, without ever evaluating the claim under the active federal emissions warranty. Their denial cited only the expired extended CPO warranty and a maintenance gap \u2014 neither of which constitutes valid grounds for denying an emissions warranty claim under 40 CFR \u00a785.2103(d), as the manufacturer cannot demonstrate the maintenance gap caused a documented design defect.  This failure pattern is documented in JLR Technical Service Bulletins LTB00735 and SSM74184. Land Rover Korea issued a recall for the same timing chain failure in 2020. No equivalent recall was issued in the United States for identical vehicles with identical engines. JLR has refused all requests for review or reconsideration for 24 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"LAND ROVER","productModel":"RANGE ROVER","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}