{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11740112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"05/26/2026","vin":"1fmsk8dh4pg","components":"UNKNOWN OR OTHER","summary":"Vehicle: 2023 Ford Explorer Recall Number 25S49 (NHTSA:25V315)  I am filing this complaint regarding a failed recall remedy & my Ford dealership's refusal to re-repair my vehicle.   The recall remedy was previously performed at an authorized Ford dealership. The defect has since recurred, my infotainment screen is completely black & non-functional at all times, leaving me with no rear-view camera visibility when reversing, which is an ongoing safety hazard.  When I returned to the dealership they refused to perform a second repair under the recall. Dealer records confirm the original repair was completed.  I am requesting the NHTSA document this complaint, investigate the failed remedy & require Ford to provide a durable fix for vehicles where the recall repair did not hold.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}