{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11740201,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/26/2026","vin":"3VWG17AU4JM","components":"FUEL/PROPULSION SYSTEM","summary":"Took my car into VW in Johnson City TN because my millage has been dropping drastically. Went from about 420 miles to a tank, down to less than 300. There is hesitation and jerking when I accelerate as well as a gasoline odor in the cab of the vehicle after refueling. Service manager said there was no code thrown and when he took it for a drive her drove \u201cconservatively\u201d and the mpg was normal. They did not physically inspect the fuel pump jet and gaslit me saying it was how I\u2019m driving. Refused to actually look at the problem and then threatened that if I wanted them to look they would charge me for the labor. They did not seem concerned that a safety hazard of smelling fuel in the cab and poor fuel efficiency was an issue.manager said he knew of the active extended recall but hid behind the no code from their scanner instead of listening to the customer who voiced concerns. They didn\u2019t want to do the work if they had to pay for it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]}]}