{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11740891,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"05/29/2026","vin":"SALSK2D44DA","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE INFORMATION: Year: 2013 Make: Land Rover Model: Range Rover Sport  VIN: [XXX]  Mileage: 97890 DESCRIPTION OF PROBLEM: I am unable to properly refuel my vehicle. The gas pump nozzle repeatedly clicks off during refueling due to pressure buildup in the fuel tank, making it extremely difficult to add fuel. My authorized Land Rover dealer has diagnosed a saturated evaporative (EVAP) canister as the cause. Safety Recall N623 (Gasoline Fuel Tank Flange Assembly Cracking) was previously completed on my vehicle at Jaguar Main Line in Wayne, PA However, the refueling issue has persisted following that recall repair. The EVAP canister saturation is consistent with prolonged fuel vapor exposure caused by the cracked fuel tank flange that Recall N623 was designed to address. I have made multiple attempts to resolve this with both the dealership and Land Rover North America Customer Relations. I was assigned a case manager|Brittany Thomas|case number 8001492338 [XXX]   who has not followed up despite my repeated contact attempts. Land Rover has directed me back to the dealership and the dealership has directed me back to Land Rover, with no resolution provided. The vehicle remains unable to be properly refueled and the EVAP canister replacement has not been covered under goodwill or warranty. ACTIONS TAKEN: \u2022Recall N623 completed at Jaguar Land Rover Mainline [XXX]  even after this repair fuel pumping got worse  \u2022Dealer diagnosed saturated EVAP canister \u2022Multiple calls made to Land Rover Customer Relations  [XXX] ) \u2022Case opened with Land Rover case manager Brittany T, Customer Relationship Centre \u2022Matt Morritz -Service Director at the dealership will NOT cover the repair even though my car needed to be towed to the dealership because you cannot pump gas into the tank. No accountability  WAS ANYONE INJURED: No HAVE YOU CONTACTED THE DEALER: Yes HAVE YOU CONTACTED THE MANUFACTURER: Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2013","productMake":"LAND ROVER","productModel":"RANGE ROVER SPORT","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}