{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741025,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"05/30/2026","vin":"JTDBCMFEXR3","components":"ELECTRICAL SYSTEM","summary":"I am filing a safety complaint for my 2024 Toyota Corolla because the infotainment screen intermittently goes black while driving.  This is most dangerous when I am using GPS/navigation while driving. The screen has gone black while driving on busy highways at 60+ mph, leaving me without functional navigation. This creates a distraction and safety concern because I suddenly lose directions and may need to look at my phone or troubleshoot the screen while driving.  The car has also had recurring phone connectivity issues. Sometimes my phone does not connect through Bluetooth or even when plugged in directly. However, the black screen while driving is the bigger safety issue.  I contacted Toyota multiple times. Toyota reference number: #[XXX]. Toyota told me to take the car to the dealership, which I did many times while the vehicle was still under warranty. I took it to two different Toyota dealerships multiple times. They repeatedly said there was no issue because they could not duplicate it. They also blamed Fitbit devices connected to my phone, which did not explain the screen going black while driving.  I sent Toyota and the dealerships videos of the issue. However, it is difficult and unsafe to record the screen failure while actively driving.  I also contacted Toyota about lemon law concerns, case [XXX]. Toyota denied the claim. The vehicle is now out of warranty, but the screen still occasionally goes black while driving. This issue was reported multiple times during the warranty period and was never resolved.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"COROLLA","manufacturer":"Toyota Motor Corporation"}]}]}