{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741228,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"06/01/2026","vin":"4S4BSBNC3G3","components":"UNKNOWN OR OTHER","summary":"Vehicle: 2016 Subaru Outback Recall Number: WUJ95 \u2013 Front Exhaust Pipe Bellows Crack  I incurred repair expenses to address a condition that was later covered by Subaru Recall WUJ95. At the time of the repair, I was unaware that the vehicle was subject to this recall because I never received any recall notification from Subaru.  The affected component was the front exhaust pipe bellows assembly covered by Recall WUJ95. The repair was completed by an independent repair facility.  The condition involved a cracked exhaust bellows assembly. The failure of this component allowed exhaust gases to escape from the exhaust system into the cabin and is the condition identified by Subaru in Recall WUJ95.  The issue was diagnosed and repaired by an independent repair facility. The repair addressed the same component and condition that was subsequently identified by Subaru as part of Recall WUJ95.  After learning of the recall, I contacted Subaru of America seeking reimbursement because the repair was completed after the recall had been issued. Subaru denied reimbursement and stated that repairs performed at third-party facilities are not eligible.  During the reimbursement review process, I requested documentation showing when and how recall notification was sent to me, including the address used, mailing date, and method of notification. Subaru declined to provide this information. Subaru also declined to provide the specific guidelines relied upon in denying reimbursement.  My concern is that I never received recall notification before obtaining the repair, which prevented me from having the recall performed through an authorized Subaru retailer. I am requesting that NHTSA review whether recall notification requirements were properly satisfied in this case and whether vehicle owners are being provided sufficient information to verify recall notification when reimbursement requests are denied.","products":[{"type":"Vehicle","productYear":"2016","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}