{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"06/01/2026","vin":"1fadp3f21el","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint regarding ongoing transmission and Transmission Control Module (TCM) issues with my 2014 Ford Focus.  In October 2022, the transmission was replaced, yet I continue to experience serious transmission-related failures. Most recently, the vehicle would only start in neutral and would not reliably shift into drive or reverse. These recurring issues have made the vehicle unreliable and unsafe. I have contacted Ford Customer Service three separate times seeking assistance and a permanent resolution. Despite these efforts, I have not been provided with a fix that addresses the root cause of the problem. Ford has long been aware of widespread TCM issues affecting certain Ford Focus models, making the continued failure of this vehicle especially concerning. My greatest concern is safety. During a recent incident, the vehicle unexpectedly slammed into gear with significant force while my son and I were inside. The sudden engagement nearly caused me to lose control of the vehicle and almost sent us into a ditch. Had road conditions or traffic been different, the outcome could have been much worse. I have dash camera footage documenting the incident and am willing to provide it upon request. A vehicle that has already undergone a transmission replacement should not continue experiencing severe transmission-related failures, particularly failures that create a risk of loss of vehicle control. This ongoing issue places not only my family at risk but also other motorists sharing the road. I respectfully request a thorough investigation into the recurring transmission and TCM failures affecting my vehicle, including a review of the October 2022 transmission replacement and Ford's response to these repeated issues. I also request that Ford provide a permanent solution and appropriate assistance given the history of repairs and the known defects associated with this model. I have made every effort to work with Ford and they could care less.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}