{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741425,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"06/01/2026","vin":"5UXCR4C0XL9","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately  50,000 miles. The repair required full dashboard removal and cost approximately 4,500 including a rental vehicle. This appears to be a widespread issue on 2019\u20132025 BMW X5/X6/X7 models, suspected to be caused by R-1234yf refrigerant incompatibility with the aluminum evaporator core.   The leaking R-1234yf refrigerant is also an environmental concern. R-1234yf is a hydrofluorocarbon (HFC) greenhouse gas with a global warming potential significantly higher than CO2. An uncontrolled leak of this refrigerant directly into the atmosphere \u2014 due to a defective factory-installed evaporator core \u2014 contributes to environmental harm and violates the spirit of EPA regulations governing refrigerant emissions. Consumers should not bear the financial burden of a known manufacturing defect that also results in the uncontrolled release of a regulated substance. BMW has not issued a recall or extended warranty for this component despite widespread owner reports of the same failure. I am requesting NHTSA investigate this issue and compel BMW to issue a formal recall and provide reimbursement to affected owners.","products":[{"type":"Vehicle","productYear":"2020","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}