{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741427,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"06/01/2026","vin":"1FMCU9MN8PU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"My 2023 Ford Escape is equipped with a factory-installed rearview backup camera system and SYNC infotainment system. Beginning on or around February 2026. I began experiencing a series of recurring, intermittent, and worsening failures with the rearview camera and the Accessory Protocol Interface Module (APIM) that controls it. These failures render the backup camera system unreliable or completely non-functional during vehicle operation.  Specific Symptoms Observed \u2022BLUE / BLANK SCREEN: When the vehicle is placed in reverse, the rearview camera display shows a solid blue screen or goes completely blank rather than displaying the rear camera image. This failure occurs with no warning and leaves me unable to see what is behind the vehicle while backing up. \u2022INVERTED / UPSIDE-DOWN IMAGE: The rearview camera image displays upside-down and/or mirrored, rendering the image confusing and unsafe. Guidelines, directional aids, and proximity warnings displayed on screen are also inverted, making them unusable. \u2022DISTORTED / CORRUPTED IMAGE: The camera feed displays visual distortion, artifacts, freezing, flickering, or corruption that makes it impossible to accurately interpret what is behind the vehicle. \u2022APIM FAILURE: The Accessory Protocol Interface Module (APIM) \u2014 the core software module controlling the SYNC 3 display and camera feed \u2014 has failed or malfunctioned. Dealership diagnosis has identified the APIM as requiring repair or replacement. This module failure is the root cause of the camera display issues described above. The failures occur intermittently and unpredictably. The camera may function correctly for a period, then fail on the next use. In some cases, the failure is persistent across multiple ignition cycles. There is no consistent triggering condition \u2014 the defect occurs in varied weather conditions, temperatures, and after varying periods of use. Turning the vehicle off and back on sometimes temporarily restores the camera, but the defect returns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}