{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741700,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2022","dateComplaintFiled":"06/02/2026","vin":"5FNRL5H68GB","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"I am filing this complaint regarding Honda's reimbursement program associated with the piston ring warranty extension related to engine misfire issues on certain vehicles.  Prior to Honda issuing the warranty extension, I paid out of pocket to have the repair completed at an authorized Honda dealership. After Honda announced the warranty extension and reimbursement program, I submitted a reimbursement claim along with all required documentation and proof of payment in August 2025.  My reimbursement claim has now been pending for approximately 11 months.  Since submitting the claim, I have contacted Honda numerous times seeking an update. On multiple occasions, Honda representatives advised me that the reimbursement had been approved and was simply awaiting issuance of payment. However, no reimbursement has been received.  Due to the lack of progress and conflicting information, I filed a complaint with my state's Attorney General's Office. In response to that complaint, Honda stated that the reimbursement claim was still under review, which directly contradicts what I had previously been told by Honda representatives.  I have complied with all documentation requirements and have made repeated attempts to obtain a clear answer regarding the status of my claim. Despite this, I have not received reimbursement, a definitive status update, or a reasonable explanation for why a reimbursement claim related to a known warranty extension issue has remained unresolved for nearly a year.  I am requesting review of this matter and whether Honda is properly administering and processing reimbursement claims associated with this warranty extension program within a reasonable timeframe.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}