{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741736,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"06/03/2026","vin":"KNDJP3A58J7","components":"POWER TRAIN,ENGINE","summary":"On [XXX], my 2018 Kia Soul (VIN [XXX] ) displayed DTC P1326 with a blinking check engine light and went into limp mode. Ray\u2019s Automotive documented P1326 in writing, added oil, and cleared the light only to allow safe transport. At Greenway Kia (Avenues), they charged $199 and refused to create a Vehicle Diagnosis Number (VDN) or perform the Bearing Clearance Test (BCT) unless they could reproduce the code. This directly contradicts Kia TSB PI2107Y/Z (Rev 1, 11/07/2024), which states: \u201cA Vehicle Diagnosis Number (VDN) must be created with or without DTC P1326, after scanning for DTCs, prior to performing PI2107Y/Z.\u201d Ray\u2019s found low oil, but my next scheduled oil change was still 300 miles away. I refused to accept the vehicle back because limp mode is unsafe for my daughter (primary driver). The dealer recently told me to pick it up anyway. Kia Corporate opened Case #[XXX] after  2 separate 2-hour Kia recorded calls on June 1 and June 3, 2026, but continues to refuse the required diagnostic. This is a known manufacturing defect covered under Kia Product Improvement Campaign PI2107 and the class-action engine settlement. The refusal creates a serious safety risk for my daughter and family. Requested Action: Require Kia to follow the published TSB (VDN creation and Bearing Clearance Test with or without active code) and provide a rental vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}