{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"06/03/2026","vin":"1FMCU5K35AK","components":"ELECTRICAL SYSTEM","summary":"My car is a limited version which equipped a Microsoft SYNC system which providing backup camera and vehicle system setting and information such as hybrid status, driven mode, battery charging status, GPS navigation, etc. Just because this 'Upgrade', the clock and date setting is different with regular escape hybrid cars which comes from the satellite only. Driver could adjust the hour and minute, but the day, month, and year would be reset to a certain day of 2006 if battery changing. After that, the date could be updated by GPS signal automatically. It was working well until one year ago. Now, my car is showing Oct, 2006 and running day after day. I did some research on internet and found a lot of drivers with same issue. A engineer revealed the root cause that Ford used a ten digits week counting method based on a starting date in 2006 to display the current date which could only working within 1023 weeks (17.5 years). Without changing the hardware, software might not correct this issue. I'm not sure and went to Ford dealer shop last week, they denied this issue and refused to recall even repair this car. I hope Ford could recall the fix this obvious defective product soon.","products":[{"type":"Vehicle","productYear":"2010","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}