{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741967,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/04/2026","vin":"5TDCSKFCXSS","components":"VISIBILITY/WIPER","summary":"June 3, 2026, approximately 5:30 PM EDT, I entered my 2025 Toyota Sienna to move it from the street beside my home, to my driveway.  Upon closing the driver's door, the rear liftgate window exploded into the vehicle.  This occurred without any warning or adverse action by myself or anyone else.  The vehicle has been in no collisions, and has only 6429 miles on the odometer. I phoned Toyota's \"Customer Experience Center\" to report the incident and to seek warranty service for this problem.  I was told to drive the vehicle to my Toyota Dealer, which is located 115 miles away, for inspection.  I explained that it is unsafe to drive a vehicle filled with broken glass and with no rear window 115 miles.  If I vacuum up the glass, there is nothing for the dealership technician to inspect.  If I tape plastic over the opening, it could come loose at highway speed, and cause an accident, and the tape adhesive could damage the vehicle finish.  The Toyota agent advised me that the vehicle must be inspected at a Toyota Dealership, and if the vehicle is unsafe to drive to the dealer, we could have it towed.  But in a subsequent call to the \"Customer Experience Center\", my wife was informed that Toyota would not cover a tow of that distance in their warranty, and it was our fault for buying a car and taking it to an area that far from a dealer.  The phone number we called is located inside the vehicle owner's manual cover under a heading, \"If there is not a Toyota dealer near you, please call the following number:\" In the morning, once they are open, I will call the nearest dealership, 115 miles distant, to seek further guidance. Based on my background in both mechanical engineering and automotive failure analysis, it is my opinion that the window and its support system was not designed to withstand the prolonged sun and heat exposure experienced.  The outside temperature reached at least 82 degrees F where the vehicle was parked.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}