{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11741993,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"06/04/2026","vin":"kndpmcac9j7","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I received a voluntary emissions update letter from kia, and although it was voluntary, the letter said failure to update could be considered lack of maintenance. The update was performed on XXX at Dorsch Ford/Kia in [XXX]. The vehicle ran poorly from that day forward. I gave it a couple of weeks to insure that the system could learn my driving habits. I then went to the Dorsch service department to report my issues. The service writer {Andy} said he hadn't heard of any issues with the update. I had him log in my issues to have a record that I complained. I returned several more times and talked to other service writers who told me that if  they would check the vehicle and found nothing that I would have to pay service fees.  the vehicle jerks and up/downshifts frequently and almost stalls sometimes when accelerating from a stoplight. It will lung periodically when navigating a parking lot at low speeds. It frequently searches for a different gear in traffic. To be clear, my car ran perfectly before this update. I asked them to put the previous tune back into the car but they said they can't do that.  The car runs fine sometimes but the uncertainty of the jerking and shifting at improper times makes it dangerous to drive. Also almost stalling at an intersection is very dangerous too. I doubt that I am the only one to have this problem. Please help in any way you can to get this fixed without me having to spend money to correct a factory/dealer initiated problem Thank you for all your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]}]}