{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742044,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"06/04/2026","vin":"1fm5k8d8xhg","components":"SUSPENSION","summary":"I had the rear toe links replaced under recall 21s32 on April 1, 2026. Within a month I started hearing a clunking noise from the back drivers side wheel whenever I hit a bump. My local mechanic looked at the Explorer and said the problem is the knuckle bushing. I contacted the Ford service department and asked them to fix it under customer satisfaction program 22N01. They told me I wasn\u2019t eligible but for $185 they could do a diagnostic test and I\u2019d be responsible for the full cost of any needed repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}