{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742122,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"06/04/2026","vin":"1HGCY1F46SA","components":"STEERING,ENGINE","summary":"I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the car up I then proceed to advise them that there\u2019s clicking under my steering wheel. I brought the vehicle back in to Honda of Pensacola they checked it and said that this was a steering box issue that had been a recall on most of the Honda Civic. I brought it back in and a tech looked at it, diagnosed it and said that it was a clock spring. They fix the clock spring and said that should fix the problem. Unfortunately, the north continue and got louder. I brought the vehicle back in and they said that they had to fix the steering box and that it was fixed and would not have any more issues. A month later, May 2026 the noise reappeared and I took it back to Honda. They are now saying they know that it is a safety issue it is diagnosed that it is the gear steering box once again, but there is no resolution to fix it. My car have been Nyos wrong three times and the issue is still not fixed. From the beginning, I was misled and told that they would have in place for me about exchanging the vehicle never happened never try to reach out or anything at this time I\u2019m paying for a vehicle they have had thousands and thousands of dollars worth of work and no resolution to fix the main problems I am asking for help because I am a single mother thinking I\u2019m getting reliable transportation and unfortunately I\u2019m getting the short end of a stick with what seems to be a lemon for a vehicle I\u2019m very unhappy and asking for help.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}