{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742219,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"06/04/2026","vin":"5YJYGDED0MF","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The vehicle\u2019s secondary Autopilot Processor / car computer is internally faulted and stuck in a continuous wake/shutdown loop. This causes severe standby battery drain (~20 miles of range lost per day while parked) and completely prevents all over-the-air software updates - including federally mandated safety recall remedies.  On April 4, 2024, Tesla Service diagnosed the fault and linked it to the drain and inability to update. On the same visit, Tesla added two safety recalls (23V-838 Autosteer controls and 24V-051 Brake/Park/ABS indicators) to the work order.  They then demanded ~$3,000 customer payment for computer replacement before the recalls could be performed.  After I declined the paid repair, Tesla marked both recalls as \u201ccompleted\u201d via software update despite the same invoice stating the vehicle could not receive updates and remained on software version 2023.38.9 (which predates both remedy firmwares they claimed was installed). Tesla is effectively paywalling federally required safety recall remedies by requiring the customer to first pay for computer replacement first. Two additional recalls remain open (21V-389 seat belt fasteners and 24V-554 hood latch). The problem has been confirmed and documented multiple times by Tesla Service.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}