{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742305,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/05/2026","vin":"4S4BSAKC2J3","components":"UNKNOWN OR OTHER","summary":"I am writing to report a severe, escalating safety defect regarding the \"ghost touching\" / phantom input malfunction of the infotainment head unit on my Subaru Outback. This electronic defect has escalated from a minor distraction into a severe hazard that directly compromises the operational safety features of the vehicle, putting myself and my children at imminent risk of a crash. When this problem initially began, I investigated whether a safety recall had been issued. At that time, I was informed that my vehicle was outside of its standard warranty coverage period. Since then, the defect has degenerated significantly. The system now suffers from continuous, uncontrollable phantom inputs (\"ghost touching\"). Even when I manually power the radio off, the system overrides my command, turns itself back on, and initiates constant, rapid beep sequences. This continuous, high-volume auditory glitch creates a dangerous critical safety failure: the nonstop beeping totally masks and completely drowns out the vehicle's actual auditory collision avoidance and driver-assist safety alerts. Because of this defect, I am entirely unable to hear the safety tones meant to warn me of immediate hazards, including blind-spot detection alerts, lane-departure warnings, and cross-traffic alerts. This vehicle has become an active hazard to drive, as I am deprived of the core safety features I rely on to protect my family. I contacted Subaru of America to resolve this dangerous equipment failure, but they refused to offer any financial assistance or repair support. Subaru Corporate documented this refusal under Subaru Case #260603-1600711. Because Subaru refuses to address a known component failure that actively disables crash-avoidance warning systems, I am petitioning the NHTSA to investigate this defect as a systemic safety hazard before it results in severe injuries or a fatal accident. I can share video, but it won't allow me to upload down below.  Thank you.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}