{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"06/05/2026","vin":"1C4RJHBG9RC","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On 11 October 2025, I was driving on the Interstate when an error message appeared in the cluster \"Active Lane Management (ALM) Unavailable Service Required\".  The Lane Assistance turned OFF and could not be turned back ON until vehicle was restarted.  I called the dealership and requested an appointment.  They stated that unless they could repeat the issue, an appointment would be useless.  The ALM error message disappeared on restart of the vehicle.  On 02 January 2026, I started the vehicle when an error message appeared in the cluster \"Auto Emergency Break (AEB) Limited Functionality Service Required\".  The Lane Assistance turned OFF but could be turned back ON.  The vehicle visited the dealership on 13 February 2026 and the AEB error was repeated numerous times on start by dealership personnel.  On Monday, 23 February 2026, vehicle was left at dealership for 10 days.  They performed numerous software updates and returned vehicle to me on 05 March 2026.  On 09 March 2026, AEB Error message appeared in cluster.  Took vehicle immediately to dealership and they refused to take it back in for service.  They stated Jeep had no idea how to resolve and I had to wait on a solution.  AEB message happened again on 14 March 2026, 31 March 2026, 01 April 2026, 05 May 2026, 08 May 2026, 21 May 2026.  On 05 May 2026, the AEB error and ALM error appeared on the same day.  I drove the vehicle to the dealership and they retrieved error code U045D.  Dealership finally agreed to take vehicle back in for service on Monday, 25 May 2026 which is where is still sitting today, 05 Jun 2026.  Initially, dealership stated Jeep had release another software update but then 24 hours later they stated they had ordered a new cluster.  The new cluster was cancelled by Jeep so they ordered it again.  Dealership stated they are waiting on a new cluster to arrive.  I have no idea if AEB system works or not which to me is a major safety issue.  Also, how can I trust this vehicle ever again!","products":[{"type":"Vehicle","productYear":"2024","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}