{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742463,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"06/06/2026","vin":"5YJYGDEEXMF","components":"STEERING,SUSPENSION,LANE DEPARTURE","summary":"A 2021 Tesla Model Y experienced steering/suspension warnings followed shortly by a steering-assist reduction event.  On or around May 21, 2026, the vehicle displayed: \u201cSteering alignment service recommended \u2014 OK to drive, schedule service soon.\u201d The vehicle was brought to Tesla because the owner was concerned the car had detected a steering, alignment, suspension, or safety-related condition.  The Tesla invoice from that visit appears inconsistent. It states that \u201ca wheel alignment check was completed,\u201d but also states \u201cNo Labor Performed \u2014 Customer Did Not Authorize Repairs or Inspection,\u201d with 0.00 labor hours and no charge. A documented steering/suspension diagnostic inspection, alignment report, alert-log review, or safety assessment was not performed by Tesla or inspected. The owner was advised to replace tires and return later.  Approximately 90 miles later, during a low-speed three-point turn, the vehicle made a loud pop/clunk from the front area and displayed: \u201cSteering assist reduced \u2014 Steering may require increased effort.\u201d A related alert also stated Lane Departure Avoidance features were unavailable. This created a safety concern because steering effort may unexpectedly increase during low-speed turns or parking maneuvers.  Tesla later inspected the vehicle and documented torn front lower lateral/compliance link bushings and vehicle log data showing steering gear alerts. Tesla replaced the front lower lateral links and front lower compliance links and performed alignment work. After those repairs, Tesla stated a steering gear alert was still present and recommended steering gear/steering rack replacement with additional alignment work.  The concern is that a steering/alignment warning occurred shortly before the physical front-end failure and reduced steering-assist event, but the earlier Tesla visit does not clearly document that the warning was meaningfully inspected or safety-assessed. Vehicle is currently unsafe to drive and is in Teslas possession","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}