{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742588,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"06/07/2026","vin":"KM8J3CAL4LU","components":"ENGINE","summary":"The engine consumes oil which is a known problem at Hyundai with the Tucson for the year 2020.  The car has ~51,000 miles on it.  When we took the car to the dealer at which we bought the car they diagnosed that the engine was burning oil.  We were told that the engine is covered by standard warranty (10 yr. 100,000 miles).  there is a process Hyundai has established for engines suspected of having this issue - first we had to have them check the oil and engine and then we had to drive the car 1000 miles and bring it back to them.  when we brought it back they confirmed the the engine was consuming oil.  They asked us to provide our maintenance records on the car (oil changes).  We were able to find evidence of 5 oil changes but we know the we changed the oil on the car every 3-5k miles as we always do.  The next step in the process is a combustion chamber cleaning which costs $1400 which would normally be covered by warranty but since we did not have all records of oil changes they will not cover it so we are being told we have to pay the $1400 out of pocket and also the the cleaning is not assured to fix the issue with the engine.  If it fails to fix the issue the car will need a new engine which Hyundai is telling us they will not do under the warranty and it will be our financial obligation ($10-15K additional  paid by us).  It is clear that Hyundai is trying to shirk their warranty obligation to us.  So we are stuck - we have to pay out of pocket for a service that may not resolve the issue and if it does not the car needs a new engine.  If we sell the car back to the dealership they will only pay us $6000 when the car with a good engine is worth $15K.  We take our obligation of regular maintenance seriously and have been loyal buyers at this dealership for >20 years never having an issue with proper maintenance.  We think it unconscionable that Hyundai is leaving us holding the bag for a problem they know exists with theses engines","products":[{"type":"Vehicle","productYear":"2020","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}