{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742750,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/08/2026","vin":"19XFL2H89SE","components":"STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"2025 Honda Civic Hatchback experiencing dangerous mechanical binding, sticking, and notching in the steering column. The defect is strictly thermal, escalating significantly in extreme Arizona heat and/ or after driving for a prolonged duration. This requires excessive driver effort to break the steering wheel free from center, risking over-correction and loss of vehicle control.  Additionally, vehicle experiences intermittent powertrain jerking and hesitation during low-speed acceleration. Under active factory warranty, the vehicle was towed to a local Honda dealership. The Service Director initially pushed back significantly, attempting to dismiss the safety keywords and label a major steering defect as a vague 'multi-system failure' on the printed Repair Order. After consumer refusal to accept the vehicle, the Service Director capitulated, personally authorizing a Repair Order explicitly documenting in handwriting: 'Also Steering Sticky while CAR in motion. Also vehicle jerky at low Speeds.' The Service Director physically signed next to these terms.  The Service Director explicitly acknowledged that the symptoms sound like the NHTSA recall 24V-744, but stated they must put up to 300 miles on the vehicle to 'replicate' the issue before replacing the steering rack due to fear of corporate financial chargebacks, actively attempting to force a consumer to keep an unsafe vehicle unless able to replicate.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}