{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742786,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"06/08/2026","vin":"3VV4B7AX7MM","components":"UNKNOWN OR OTHER","summary":"On 03/11/26 Volkswagen pushed an over the air update related for an  infotainment System Software Update.  Immediately upon completion of the updated the Central caution light (exclamation mark inside of a triangle) was illuminated along with the SOS warning light.  This has caused by SOS safety system to not function properly.  The dealer charged me $200 to diagnosis a problem VW created and stated the SOS Control Module needs to be replaced.    They claim the part is on National back order for the past three months.  I have been unsuccessful receiving information regarding the repair of my vehicle.  I am concerned the SOS system will not function if it is needed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}