{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742938,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"06/09/2026","vin":"1GYKNDRS8LZ","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a\u00a02020 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into different gears. The Check Engine warning light was illuminated. The failure persisted while the contact's wife was driving, and the vehicle lost motive power. The vehicle was able to restart and shift into gear. The contact notified Carvana of the failure and was referred to several independent mechanics, who informed the contact that they did not service vehicles purchased from Carvana. The vehicle was taken to the dealer, who determined that the brakes and rotors, front control arms, radiator, unknown sensors, and several other unknown parts needed to be replaced; however, the contact stated that the recommended repairs were not related to the failure. The vehicle was towed to the residence. Carvana was contacted again and referred the contact to the second dealer, Herb Chambers Cadillac of Warwick (1511 Bald Hill Rd, RI-2, Warwick, RI 02886), who determined that the computer was not communicating with the key fob, and the coolant sensor, the air conditioner, and several other unknown parts needed to be replaced; however, the dealer informed the contact that they were unable to file a claim with Carvana to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately\u00a068,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"CADILLAC","productModel":"XT5","manufacturer":"General Motors, LLC"}]}]}