{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11742958,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"06/09/2026","vin":"4S4BSACC9G3","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"SUBJECT: Formal Safety Defect Complaint: 2016 Subaru Outback \u2013 Manufacturing Nondisclosure of Latent \"Day 1\" Design Flaw Causing Ignition Key Entrapment, Uncommanded Steering Column Lockout, and Severe Family Safety Risk I am writing to formally report a severe, unaddressed safety defect and a deceptive corporate practice by Subaru of America, Inc. affecting my 2016 Subaru Outback. This vehicle suffers from a \"Day 1\" latent engineering flaw that causes the physical ignition key to become permanently trapped in the ignition cylinder, triggering an uncommanded, rigid locking of the steering column assembly. Subaru has possessed documented knowledge of this failure for years, cataloging it under Technical Service Bulletin TSB 16-112-18R. Rather than fulfilling its statutory obligation to issue a comprehensive federal safety recall, Subaru deployed a voluntary, time-bound 8-year warranty extension. Subaru conveniently did not notify me of this warranty extension. By doing so, the manufacturer unconscionably ignored this defect, placing its customers at direct peril. They capitalized on asymmetric information to shift both the financial burden and the severe physical safety risks of a known factory flaw onto my family, the moment an arbitrary time threshold expired. My family and I have been at active, continuous risk in this vehicle since the day we purchased it due to an engineering error that was present when the car rolled off the assembly line.  The root cause of this failure is a fundamental engineering defect within the Continuously Variable Transmission (CVT) shifter assembly, specifically, the premature degradation of the electrical contacts within the select lever park-range switch.","products":[{"type":"Vehicle","productYear":"2016","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}