{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/09/2026","vin":"2FMPK4K95KB","components":"POWER TRAIN","summary":"Gears stopped engaging while driving. After diagnostic, the shop asked me to replace the transmission.  The repair shop would have my old transmission after I get the car repaired. I won't have it in my possession.  As I was driving on M39 on my way to work, car was making creaking whining noise when changing gears and suddenly, it stopped changing gears in the middle of a fast moving, narrow highway. I had to pull over to inspect the issue. Didn't see any warning lights at the time. Drive engaged again, which allowed me to take the car to work but once there, reverse stopped engaging completely and there was a significant delay for drive to engage. This is when the warning lights and messages came on.  Brighton Ford dealership in Brighton MI has confirmed that there are metal shavings in the transmission and reverse gear no longer engages. I have been asked to replace the transmission  My car only gets serviced at Brighton Ford. I was not told about any transmission issues. All the inspections that they performed during routine services did not result in any concerns. I did not notice any transmission issues in my vehicle prior to that morning. All the issues I described above happened for the first time that morning. This issue occurred without any warning or symptoms.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}