{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"06/10/2026","vin":"1FMJU2AT9KE","components":"SEAT BELTS","summary":"While driving down the highway I suddenly heard a loud bang and what looked like smoke came out from the area by the front passenger seatbelt. The seatbelt had suddenly retracted fully and locked. Thankfully the seat was unoccupied at the time, so nobody was injured by this. When calling the local Ford dealership we were told we needed to bring vehicle in for inspection before parts could be ordered. When we called back to schedule the inspection we were told the recall was paused so we needed to wait to even have the inspection. After contacting Ford corporate we were finally able to bring in for inspection 06/01/2026 to confirm what we already knew about the broken seatbelt retractor. The dealership relayed this info to Ford, and Ford told them not to fix it at this time. When we called the dealership 06/08 they relayed that info to us. We then requested that Ford provide us a loaner vehicle. The dealership called us back 06/09 to let us know that Ford would not be providing a loaner vehicle. Our front passenger seat is occupied about 95% of the time, and that seatbelt is completely unusable. We have not been given any kind of timeline for when it can be repaired, and have no other option but to drive it the way it is. It is illegal and we are forced to put the life of one of our family members at risk because we do not have any extra seats or the money to buy yet another vehicle or pay for a rental as we are still paying for this vehicle that we bought less than a year ago.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}