{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743217,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/10/2026","vin":"1C4RJEBG5JC","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"While driving my 2018 Jeep Grand Cherokee Limited 4x2, the driver side Active Head Restraint deployed without any collision, rear impact, crash, or other triggering event. There was a sudden loud bang directly behind my head, which startled me and created an immediate safety distraction while the vehicle was in motion. I did not know what had happened at the time.  The head restraint remains deployed/open and cannot be reset. The vehicle was not involved in a crash, there was no rear impact, and there was no airbag deployment.  FCA/Stellantis has issued an X88 Active Head Restraint warranty extension for certain Jeep Grand Cherokee vehicles involving inadvertent deployment of the front Active Head Restraint where it cannot be reset due to internal damage. My vehicle appears to have experienced the same failure mode, but Jeep/Stellantis has advised that my VIN does not qualify for X88 coverage, apparently because the vehicle was built after the selected warranty extension population. My vehicle build date is January 2018, with MDH 011623.  I am filing this complaint because this was a safety related head restraint failure that occurred while driving without a collision. The sudden deployment caused a loud impact immediately behind my head and created a dangerous distraction. I am concerned that vehicles outside the current X88 warranty population may still be experiencing the same inadvertent Active Head Restraint failure.  The vehicle was factory ordered and delivered in February 2018, which may explain the later January 2018 build date, but it is still a 2018 Jeep Grand Cherokee and appears to have experienced the same inadvertent Active Head Restraint failure mode described in FCA\u2019s X88 warranty extension.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}